One account for every reader, and systems that agree behind it.

For independent publishers. Three engagements, in order. Each stands alone.

Map it. Resolve it. Keep it resolved.

Diagnostic

Systems Map

$2,000

Fully credited toward a Resolution Build that starts within 60 days of the read-out.

Duration: 2 weeks.

Starts from: A 30-minute call.

Fixed scope. I trace every system that touches a reader and mark where the relationship splits.

  • A map of what each system holds about a reader, and what it can be trusted for
  • A named source of truth, field by field
  • Your existing conflicts: duplicate readers, comped accounts, cancellations that never propagated
  • The gaps that break first, ranked
  • The features you want that your current setup blocks

Not included: Building. The map works even if someone else builds from it.

Implementation

Resolution Build

$6,000–$12,000

Starts from: A Systems Map, mine or equivalent.

One resolution layer between your systems: when a reader subscribes, donates, updates, or cancels, every system updates automatically.

  • Where readers need one: an account hub with one sign-in for everything they have
  • An admin view where staff set levels and what each unlocks
  • Reporting from one record
  • Testing by your staff as readers in every status
  • A handover your staff can run without me: runbooks, alerts, and an admin view for common fixes

Not included: Replacing your platforms, or ongoing monitoring.

Ongoing

Standing Integration Seat

Monthly retainer

Starts from: A working integration, usually mine.

Platforms change: an API deprecated, a plan renamed, a vendor acquired. Automated checks watch the connections that carry reader status. When one moves, I fix it.

  • Automated checks on every connection that carries reader status, with alerts to me and your staff
  • Changes absorbed as platforms shift
  • A standing line to someone who already knows your stack

Not included: A ticket queue or large new builds. This is a person, not a support desk.

HOW I WORK

Clarity

I make invisible mismatches visible before I write code.

Compression

Fewer moving parts. Systems your staff can run without me.

Candor

If something won't work, you'll know before you pay for it.

Continuity

Systems and relationships, not one-off handoffs.

Start with a Systems Map.

Bring the stack you run today. If a map isn’t the right step, I’ll say so.

Book a 30-minute call

Free. Most engagements start with a Systems Map.

Matthew Fisher

Founder · LinkedIn (opens in a new tab)

I run Rooted Insight, a systems practice for independent publishers and other organizations with members, donors or subscribers. For one publisher, a client since 2022, I built a single reader account now live across six systems.

Before
Banking systems administration
Education
MS, Computer Information Systems (Data Analytics)

You work with me directly. When a project needs a designer or another specialist, I bring them in.